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Volta Trucks: Customer Studio in Paris and Headquarters in France

A city studio instead of a large showroom outside: The Swedes are also opting for a different approach in distribution and aim to create a new experience with customer studios in all major European cities. Paris is leading the way.

Here in Paris, the first customer studio is being opened, with more to follow. (Image: Volta Trucks)
Here in Paris, the first customer studio is being opened, with more to follow. (Image: Volta Trucks)
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Johannes Reichel
von Nadine Bradl

Volta Trucks, manufacturer of fully electric commercial vehicles and associated services, has announced details of its first customer studio and the headquarters located there in France. Currently, the company is preparing for the deployment of the first fully electric commercial vehicles of the Volta Zero type on the streets of Paris by the end of the year.

Further Branches Planned

The "Volta Trucks Studio" in Paris is the first of several planned branches where the company will conduct its sales activities and welcome customers during the sales process. The studio experience is intended to be both informative and educational while also presenting the vision of the Volta Trucks brand, according to the company.

Central Location

The "Volta Trucks Studio" is located in the historic Rue Edouard VII, off the Boulevard des Capucines in the 9th arrondissement of Paris, which connects the Madeleine district with the Opéra district. The centrally located headquarters is ideally positioned—surrounded by offices, shops, apartments, restaurants, hotels, and theaters. Additionally, many of Volta Trucks' customers are expected to live and work nearby, according to the company.

 

Addition to the "Volta Trucks Hub"

The "Volta Trucks Studio" concept complements the recently announced establishment of the so-called "Volta Trucks Hub," where customer service and maintenance services will be provided as part of the Truck-as-a-Service offering. This center will also house administrative offices, a "Volta Trucks Academy" training center, and a call center. This will operate 24/7 throughout the year, serving as a link between customers and the company's team of technical and commercial experts. The location of the recently announced "Volta Trucks Hub" in Paris is Bonneuil-sur-Marne in the southeast of the French capital. It is in close proximity to important logistics centers such as Rungis, Orly, Créteil, and Bonneuil-sur-Marne, where Volta Trucks customers have their delivery warehouses.

Next Target: London

The company will soon announce the location of the "Volta Trucks Hub" in London, but the operation of the London customer studio will be managed from the business site and R&D center along the M4 corridor between Reading and Bracknell, in direct proximity to its customers' operations in the UK. The locations of the studios and hubs in other major areas in the EU where the Volta Zero will first be launched (Madrid, Milan, Rhine-Ruhr region in Germany, and Randstad region in the Netherlands) will be confirmed in due course.

Upon confirming the first Volta Trucks Studio in Paris, Essa Al-Saleh said:

"Since its inception, Volta Trucks has pursued an innovative, customer-focused approach to commercial vehicles, which also brings a redefinition within the industry. Designing our fully electric Volta Zero from the ground up and our unique Truck-as-a-Service ownership model are two good examples. Now, we are redefining the personal customer experience with the first in a series of Volta Trucks Studios. These will be located where our customers live and work. Customer feedback shows they do not want to visit a large traditional showroom outside the city center where the truck they are interested in is not even displayed. Instead, they desire conversations with a product expert in a personal and informal environment. And when the time comes to see and test the truck, it will be delivered to them so they can understand its operations in their own depot. That is the 'Volta Trucks Way.' When commercial market activities and staff are all under one roof, it helps ensure that a Volta Trucks expert is always available, no matter what the customer conversation is about."

Translated automatically from German.
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