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VM road test Ford E-Transit: More than just a great electric van

It's not just about the vehicle, but about the ecosystem, if electrification in commercial fleets is to be successful, according to Ford. However, the E-Transit is also a great transporter on its own.

A Ford for all occasions: The E-Transit comes in all body variants like the diesel. | Photo: J. Reichel
A Ford for all occasions: The E-Transit comes in all body variants like the diesel. | Photo: J. Reichel
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Johannes Reichel

No, this is not a driving report! Instead, it's a system report. Ford is launching the new E-Transit as part of a complete ecosystem offensive aptly named Ford Pro, for "professional." This conveys that it is not just about switching a propulsion concept from combustion to electric, but about a complete system change, including charging infrastructure, digital service, and telematics. Nevertheless, the vehicle is, of course, at the center: Because if it is worthless, the best ecosystem around it will not help either.

Here we can give the all-clear: The E-Transit is indeed the best Transit there has ever been. And after the first impressions, also by far the best electric van on the market. With the expansion of the strong and recently Euro6D exemplary clean diesel, the Transit gains in multiple ways. The, with all due respect, "rattle" under the hood, now almost entirely emptied save for a few ancillary components like the inverter, is over, and the jostling with gear shifts as well. Only Rudolf Diesel nostalgics will miss it. For the E-Transit makes it so comfortable for the driver from the start that one will get out much more relaxed or less stressed at the end of a long working day. You hear even less from the rear E-motor, a Ford adaptation of a U.S. supplier, than you do from competitors like the eSprinter, e-Crafter, or Master Z.E., in other words: Nothing at all.

A Smooth Drive

The power of the 135 or 198 kW motor, with almost no perceived difference, seems to come from a discrete "off," but it is simply plentiful. And it unfolds so smoothly, seamlessly, and jerk-free over the linearly defined, kickdown-free accelerator pedal that it is a joy. The drive is potent but not overly aggressive; rather, it moves forward as if pulled by a rubber band. The vehicle knows no traction problems, as the 68 kWh battery (77 kWh gross) under the vehicle floor provides enough "ballast," which can be further supplemented by just under a ton in the case of the 3.5-ton model driven empty and with 400 kilos loaded - an acceptable value. However, the towing capacity for the 3.5-ton model is limited to 750 kilos.

The Plug&Play Transporter

Regeneration is done simply with an "L" mode that can be activated via a rotary knob in the center console. By the way, we achieved the best consumption in the unloaded version in "Normal" mode, where we came in at 18 kWh/100 km over the mixed city-country round. In Eco mode, the power is somewhat more controlled; with the loaded 3.5-ton version, we achieved 22 kWh/100 km. This suggests what the E-Transit is capable of; apparently, the rear-wheel drive is also a good feed converter. And it could thereby significantly exceed the conservatively indicated range of 220 kilometers. The 317 kilometers according to the manufacturer should not be unrealistic. Especially since it can be quickly charged optionally: From 15 to 80 percent via CCS and 115 kW power within 35 minutes. Otherwise, with 11 kW in eight hours.

No One-Pedal Driving, but Efficient Strategy

The only drawback: The Transit regenerates decently and thus usually obviates the need for the service brake, but not to a standstill. So the driver has to be careful - and is alerted by a warning tone - to step on the brake on the "last mile" until stopping. The manufacturer emphasizes that this is a more efficient driving strategy than the possibly more convenient "pure" one-pedal driving with stricter regeneration for the customer, which, however, also "wastes" a lot of energy. We also missed a stop-and-go assistant; you have to "reset" the cruise control every time. The E-Transit then maintains the distance to the vehicle ahead and brakes well-dosed thanks to a bundle of standard-built sensors for driver assistance. The active lane assistant also works reliably and doesn't steer too sharply against, but if you provocatively take your hands off the steering wheel for too long, you will be decisively admonished.

Driver Assistance as Standard

In addition to the blind-spot and lane-change warning, there is a reliable rear camera that optionally provides a good 360-degree image on the Sync 4 infotainment screen. More or less knowledgeable drivers can also manage with the excellent rearview mirrors. The parking assistant is practical, warning when reversing and pulling the brake if necessary. Speaking of which: Electric parking brake or "keyless entry & start," as well as the brake assistant with pedestrian detection, front and rear parking sensors, automatic climate control, as well as front windshield and seat heating are simply standard. That's how it should be.

Highlight at the Rear: The Independent Suspension Does a Top Job

With the rear engine, a completely redesigned rear axle is also introduced, which relies on independent suspension and fits smoothly into the overall picture. Especially when empty, the ride comfort is top-notch, incomparable to the rather harsh suspension of the conventional version's mandatory combination of solid axle and leaf springs. The E-Transit chassis confidently absorbs manhole covers, numerous speed bumps, and potholes. Additionally, the vehicle feels significantly more stable on the road, drives very agilely if necessary, and can be maneuvered through city and countryside with a good mix of steering precision and ease. In the motor-quiet soundscape, it becomes apparent that the E-Transit is also a well-insulated vehicle, rolling gently and not prone to rattling, despite the 12.4-cubic-meter box behind the cabin. The only real criticism: Due to the battery and rear axle motor, the load floor of the E-Transit is at least as high as that of the rear-wheel-drive diesel. Without an intermediate step and handrails, this is hardly feasible, especially for delivery services with frequent access to the cargo area. Nevertheless, the key factor for a successful "E-Transit" ecosystem is already in place; the rest is its own story. The key factor for a successful "E-Transit" ecosystem is already in place; the rest is its own story.

Ford Pro: More than a Transporter

The fact that Ford places such a strong emphasis on not just putting an efficient and good product on the road with the new E-Transit, but also highlighting the entire ecosystem around it, has its reasons. After all, the transformation for fleets signifies not just a change in propulsion systems, but a systemic shift. And this significant change needs to be made as seamless as possible for customers, and of course, for the manufacturer as well. Under the newly established umbrella brand Ford Pro in Europe, the metathemes of electrification and digitalization are combined. Officially, as a digitally driven platform, the system consolidates innovative solutions for fleet customers with small and large fleets ready to transition to electric commercial vehicles and connected mobility.

Electrification offers high cost-saving potentials

The combination includes proprietary software solutions and charging technologies, the management of maintenance and inspection services, as well as financing offers. The benefits for the customer should be clear: the uptime of their commercial vehicle fleet increases, operational costs decrease, and ideally, administrative efforts also lessen. Ted Cannis, CEO of Ford Pro, also refers to the much-cited "smartphone on wheels." And: the best electric drive system can only be as effective as the charging infrastructure and telematics surrounding it.

"The digital age opens up new solutions. At the same time, the economic operation of a commercial vehicle fleet becomes more complex than ever before," he explains.

Overall, fleet electrification can save up to 40 percent in costs, Cannis emphasizes, 20 percent of which comes from energy costs alone, with the rest from reduced maintenance and service. This represents nothing less than a "revolution" in the commercial vehicle business. It also contributes to Ford’s goal, as Hans Schep, General Manager of Ford Pro Europe, highlights, to have three-quarters of its vehicles be electric by 2030, completely transition by 2035, and become an entirely CO2-neutral company by then.

E-Line-up grows rapidly

Ford recently announced plans to introduce four more electric commercial vehicle models in Europe over the next two years beyond the E-Transit: the new Transit Custom and the Tourneo Custom in 2023, versatile passenger transporters each situated in the one-ton payload class. Initial details on the completely new model, which will also succeed the VW T6.1, will be communicated in early May. In 2024, the next generation of the Transit Courier and the Tourneo Courier, which are light commercial vehicles particularly suited for urban use, will follow.

Ford Pro Software: A Fleet Platform for Everything

The Ford Pro software aims to provide customers with a central fleet management system, which is designed to handle initially mixed fleets of combustion engines and electric vehicles, across brands, with extra plug-and-play hardware. The associated Ford telematics service is free for the first year for E-Transit customers, and the Sync4 infotainment system comes standard. This system allows for various functionalities such as reading the charge status, analyzing the driver's driving style, pre-warming the cabin, or setting a minimum charge level with a warning alert. Through Ford Charging, bespoke charging infrastructure solutions for operations and drivers’ home wall boxes are to be organized. The charging card also provides access to 300,000 public charging stations across Europe.

The downtime, which is already reportedly lower for the E-Transit, is further minimized through the digital connectivity of fleets with their vehicle data to the 800 Transit Centers and 4,500 workshops across Europe. A key element for this is the Ford Liive tool, which utilizes real-time data. If necessary, mobile service teams can address defects on-site, which is the case for 70 to 75 percent of repairs, according to the manufacturer. Ford is also open to repairing other brands' vehicles. Mobile services are already running in the UK, and a pilot project in Germany was successful. Series production has now begun.

Financing and Consulting through ALD

Ford Pro Financing products and services include purchase and lease financing of commercial vehicles with combined billing, commercial credit lines, online account management, and the possibility of working with a financial expert. The collaboration with ALD Leasing, named Ford Fleet Management, aims to offer tailored operational uptime services and support in finding the best individual solutions for financing and implementation. This offering is already available in France and the United Kingdom and is planned to be introduced in other key markets, including Germany. Ford is opening up a broad range here. But as mentioned: it's more than just a change in propulsion systems.

Translated automatically from German.
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