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Interview mein-dienstrad.de: "Switching from car to bike saves time and nerves!"

With nearly 35 years of professional experience, including at Hymer, Suzuki, and most recently VW Financial Service, Ralf Brumm is an expert in finance and mobility. Now he is leaving the automotive industry behind, taking on the responsibility for sales to SMEs at mein-dienstrad.de, and understands what the car and bicycle industries can learn from each other.

Pedelec instead of Cadillac: With electrification, bicycles are becoming a serious alternative to cars - and then with electric assistance, you can arrive sweat-free. | Photo: Diamant
Pedelec instead of Cadillac: With electrification, bicycles are becoming a serious alternative to cars - and then with electric assistance, you can arrive sweat-free. | Photo: Diamant
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Johannes Reichel

VISION mobility: More than three decades in the automotive sector. You started already when the Wall was still standing. How did you experience the mobility industry back then?

Ralf Brumm: The world of mobility was entirely different. The times were marked by the upheavals in the former Eastern Bloc and the turnaround. Environmental protection was already a topic back then, but rather diffuse. I myself was responsible for a caravan company as a field sales manager and business advisor for dealers during that time. Bicycles were common in everyday life for students and pupils, but high-end bikes or today's e-bikes were far off in the future. I was completely focused on four-wheeled vehicles for a long time and truly know the industry inside out by now.

VM: And how did the transition to sales manager at mein-dienstrad.de come about?

RB: It was a bit of a shock for my friends. They always said that if you pricked me, gasoline would come out instead of blood. (laughs) The transition itself was quite unspectacular. I had been in contact with Ronald Bankowsky, the founder of mein-dienstrad.de, on Xing for some time. Since the company is growing rapidly and exploring new areas, he offered me the position.

And it had a positive effect for both sides: I could bring my experience from the automotive industry and simultaneously connect the job with one of my biggest hobbies – I'm a big fan of e-bikes.

VM: As someone who knows both sides: What are the differences between the automotive and bicycle industries and what can both sides learn from each other?

RB: The automotive industry is larger and more developed—at least for now. For example, in customer loyalty. Car dealers have internalized the principle of keeping buyers loyal for a long time. Be it through service, bonuses, or small gestures. Generally, the automotive world wants to stand for seriousness, depending on the brand. In the bicycle business, on the other hand, things are more relaxed and personal, which I like very much.

The colleagues in the automotive industry could take a leaf out of this book. Wearing casual clothes and addressing people by their first names was an adjustment after 30 years of ties and formal address. Sometimes, I even think I forgot my tie. (laughs)

VM: With the Corporate Health Convention coming up in April, you’re facing your first big fair representing mein-dienstrad.de. Are you already excited?

RB: No, not really. I’m actually looking forward to it. I’ve been attending fairs since the start of my career, either as a visitor or an exhibitor. On the one hand, there’s the usual checklist with the booth, flyers, or giveaways. On the other hand, we have to prepare well for on-site consulting, which is always exciting. Although cycling has had a resurgence due to COVID-19, fairs were left behind. The personal interaction and live talks at the venue are simply irreplaceable. If COVID-19 doesn't throw a spanner in the works, I’m also responsible for two more personnel fairs with a colleague this year. I find the Corporate Health Convention right at the start very exciting.

VM: Why is that?

RB: I think employees are the most valuable asset of a company. Especially the younger generation has a completely different awareness and self-concept when it comes to health. That’s why Corporate Health Management is being increasingly promoted. People who exercise enough are fitter, less sick, and often far more relaxed. And the company bicycle can be an important part of that.

Those who ride a bicycle to work get exercise in the fresh air in the morning, can avoid rush hour traffic, and don't have to worry about the annoying search for a parking space. In the end, it saves time and nerves.

VM: Now back to you: How do you prefer to get around? Bicycle or car? Or something else?

RB: As I said, I'm a big fan of e-bikes and have been so long before my shift to mein-dienstrad.de. It's a fantastic thing—I do something for the environment, can exercise and keep fit without arriving completely sweaty, which is often the case with conventional bicycles. Once you’ve tried an e-bike, it’s hard to go back. A large part of the bikes financed by mein-dienstrad.de are e-bikes.

And somehow an e-bike fits me and my career perfectly; it bridges the gap between the bicycle and automotive industries through the common denominator of e-mobility.

VM: Speaking of the future. What are your plans?

RB: The e-bike has revolutionized the bicycle industry, and I’m curious to see what new innovations await us. The bicycle industry is currently diversifying and professionalizing very strongly and has enormous development potential. It’s exciting to be right in the middle of it. For mein-dienstrad.de, I hope we continue to grow. Additionally, we’re hiring new employees in the near future. We’re on a very good path that I want to continue. This is definitely the job I’ll hold until retirement. And I think there are still a few exciting years ahead of me.

Translated automatically from German.
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