Ford launches car subscription with Fleetpool
Ford and the Fleetpool Group from Cologne, together with participating dealers, have launched a special car subscription offer. The subscription starts immediately with ready-configured vehicles from the Ford Focus, Fiesta, Puma, and Kuga model series, as well as the all-electric Mustang Mach-E. The contract duration is always one year, with possible mileages ranging between 10,000 and 30,000 kilometers. Without a down payment or final installment, the subscription monthly rates, as an all-inclusive offer, also cover car tax and comprehensive insurance, all due maintenance and inspection intervals, as well as registration costs and broadcasting fees. Seasonal tires are also included in the flat rate. The customer only incurs additional expenses for fuel or electricity and operating materials such as engine oil, AdBlue, or coolant, as the manufacturer advertises. This is intended to provide cost transparency.
After the end of the subscription and the return of the vehicle, there is the option for another subscription offer. The fully digital booking via the webshop is complemented by the "analog" delivery and return of the vehicles through Ford dealers, who are also available as contact points for upcoming service or repair measures and are meant to be the "face to the customer."
“Through the cooperation with Fleetpool, Ford's trading partners now have a pioneering mobility offering available, which appeals to new, young customer groups and actively helps shape the dynamic car subscription market. With this innovative sales channel addressing the zeitgeist 'use instead of own,' we strengthen our brand and keep subscribers within the Ford universe throughout the entire contract period,” advertises Stefan Wieber, Sales Director Passenger Cars of Ford Werke GmbH.
In contrast to other manufacturers' car subscriptions, the Cologne-based manufacturer has placed great importance from the very beginning on involving its own trading partners in the car subscription process. This approach was successfully realized by Fleetpool through a digital in-house development, adds Fleetpool Deputy-CEO Alexander Kaiser. The so-called 'Car Subscription Dealer Management System' is designed to combine the advantages of digital ordering with the customer proximity to the dealer.
Specially Established Central Warehouse
Specifically for the new mobility offering, the manufacturer has set up a car subscription central warehouse, which is intended to ensure good vehicle availability and simultaneously serve as an online marketplace. The management of the subscribed cars is carried out via the Car Subscription Dealer Management System (SDM) developed by Fleetpool. The control software is designed to be user-friendly and also handles complete communication between the Ford partners and Fleetpool.
From the manufacturer's perspective, car subscriptions are trending. Significant growth rates have been observed. In 2019, there were only 31,000 active contracts, and by the end of 2021, with an estimated 70,000 car subscriptions, the number had more than doubled. The consultancy firm Roland Berger also expects continued strong growth in the future, predicting 388,000 car subscription customers in this country by 2025.
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