Volkswagen models with the new generation of infotainment are now equipped with ChatGPT. The AI-based research tool is available in all new vehicles of the all-electric ID. family (with software version 4.0 and higher), as well as in the current models of Golf, Tiguan, and Passat. Operation is carried out via the online voice assistant IDA and offers a variety of new possibilities that go far beyond the previous voice control. For example, customers can have researched content read aloud to them and interact with the car in natural language.
More Possibilities with ChatGPT
Until now, it was already possible in current VW models to control the infotainment, navigation, or climate control via IDA. The vehicle could also answer questions from various fields of knowledge. With ChatGPT, the possibilities are significantly expanded. The AI can explain points of interest, report on past football tournaments, or help solve math problems. All of this works intuitively and in natural language—without losing sight of the road.
Simple Operation Without Additional Account
VW customers with an existing account for "VW Connect" / "VW Connect Plus" can use the voice assistant IDA as usual – without needing an additional access or app. The digital assistant is activated with "Hello IDA" or by pressing the button on the steering wheel. Only if a request cannot be answered by the Volkswagen system, it is anonymized and forwarded to the AI of "Chat GPT" and the familiar VW voice responds. ChatGPT does not receive any access to vehicle data. Questions and answers are immediately deleted in line with optimal data protection standards. The online voice assistant can be deactivated in the settings of the Volkswagen app or in the privacy settings within the infotainment system.
Function available in five languages
In January 2024, at the Consumer Electronics Show (CES) 2024, VW presented the first vehicles in which ChatGPT is integrated into the voice assistant IDA. So far, the function is available in the system languages English (US), English (UK), Spanish, Czech, and German.
The use in Volkswagen models was made possible through a collaboration with Cerence Inc., a globally leading provider of AI solutions in the automotive industry, and its Cerence Chat Pro, which utilizes a variety of sources – including ChatGPT. This enables IDA to provide accurate and relevant answers to almost any conceivable inquiry.
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