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ChargingTime connects e-drivers via WhatsApp group

Platform for knowledge exchange and networking operates on the principle: users help users.

Driving is most enjoyable in a club: The WhatsApp group is intended to provide the opportunity for exchange on the platform. | Photo: ChargingTime
Driving is most enjoyable in a club: The WhatsApp group is intended to provide the opportunity for exchange on the platform. | Photo: ChargingTime
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Johannes Reichel

With the app functionality ChargingTime Community, the provider On Your Route has now created the opportunity for the entire user base to interact with each other. Through the WhatsApp group, questions about the app can be asked to a large community. This way, the provider aims to help electric vehicle users plan their journeys flexibly and comfortably according to their personal needs. 

"We repeatedly find that we have very active users of our app who give us open and regular feedback on the advantages but also the development opportunities of our app. Especially for new users, this direct feedback is super valuable when questions arise during the first steps with the app. Against this background, the idea arose for us to connect our users with each other," explains Felix Geibel, Founder and CEO.

They are overwhelmed by the success of the initiative, the number of users is constantly increasing. However, they must also address critical comments. Nevertheless, they want to take up constructive suggestions and further develop the app, said Geibel.

Translated automatically from German.
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